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From 6 April 2007 all businesses with a standard consumer credit licence (issued by the OFT) must by law have in place a formal complaints handling procedure that comply with the rules. [See Financial Services Authority for further details]
A document detailing The Bankruptcy Protection Fund's complaint procedure can be obtained here [PDF]
If, for any reason, you are not completely satisfied with the response you have received you may be entitled to refer the complaint to the Financial Ombudsman Service.
If you wish to file a complaint please email us at the following address: complaints@bpfltd.co.uk
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All enquiries are FREE, and if we can help, our qualified solicitors will apply to the courts to remove the bankruptcy order.
Time is very important in your case, please call
0800 043 7150 to contact us at any time, including weekends.
The enquiry is available at
NO COST so please call NOW to see if we can help.
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